Re Fund Policy
Elite Volleyball Academy
Re Fund Policy
Elite Volleyball Academy
NEWS & RESOURCES
Terms & conditions
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REFUND AND MAKE UP SESSION POLICY
REFUND AND MAKE UP SESSION POLICY
REFUND AND MAKE UP SESSION POLICY
REFUND AND MAKE UP SESSION POLICY
01
Enrolment or membership fee needs to be paid not later than 7 days upon joining date or giving enrolment confirmation to any coaches or staff of the academy.
01
Enrolment or membership fee needs to be paid not later than 7 days upon joining date or giving enrolment confirmation to any coaches or staff of the academy.
01
Enrolment or membership fee needs to be paid not later than 7 days upon joining date or giving enrolment confirmation to any coaches or staff of the academy.
01
Enrolment or membership fee needs to be paid not later than 7 days upon joining date or giving enrolment confirmation to any coaches or staff of the academy.
02
Upon receiving the payment, membership cannot be cancelled or reimbursed after 7 days ** Refer to clause no. 14
02
Upon receiving the payment, membership cannot be cancelled or reimbursed after 7 days ** Refer to clause no. 14
02
Upon receiving the payment, membership cannot be cancelled or reimbursed after 7 days ** Refer to clause no. 14
02
Upon receiving the payment, membership cannot be cancelled or reimbursed after 7 days ** Refer to clause no. 14
03
Membership fee can only be transferred to the next term if an event occurs outside Elite’s control – natural disasters and a like.
03
Membership fee can only be transferred to the next term if an event occurs outside Elite’s control – natural disasters and a like.
03
Membership fee can only be transferred to the next term if an event occurs outside Elite’s control – natural disasters and a like.
03
Membership fee can only be transferred to the next term if an event occurs outside Elite’s control – natural disasters and a like.
04
Members have possibility of doing limited number of make-up sessions per term depending on the package that has been booked. Based on formula ‘Number of sessions weekly x 2’.
04
Members have possibility of doing limited number of make-up sessions per term depending on the package that has been booked. Based on formula ‘Number of sessions weekly x 2’.
04
Members have possibility of doing limited number of make-up sessions per term depending on the package that has been booked. Based on formula ‘Number of sessions weekly x 2’.
04
Members have possibility of doing limited number of make-up sessions per term depending on the package that has been booked. Based on formula ‘Number of sessions weekly x 2’.
05
Make up sessions have to be booked prior to training with Elite Admin Officer or Coaches.
05
Make up sessions have to be booked prior to training with Elite Admin Officer or Coaches.
05
Make up sessions have to be booked prior to training with Elite Admin Officer or Coaches.
05
Make up sessions have to be booked prior to training with Elite Admin Officer or Coaches.
06
Elite will offer make up sessions only to the members that missed the practice due to illness or injury. Doctors note would be mandatory in this occasion.
06
Elite will offer make up sessions only to the members that missed the practice due to illness or injury. Doctors note would be mandatory in this occasion.
06
Elite will offer make up sessions only to the members that missed the practice due to illness or injury. Doctors note would be mandatory in this occasion.
06
Elite will offer make up sessions only to the members that missed the practice due to illness or injury. Doctors note would be mandatory in this occasion.
07
Make up sessions that were approved to be carried over to the next term will be added on top of the enrolled sessions.
07
Make up sessions that were approved to be carried over to the next term will be added on top of the enrolled sessions.
07
Make up sessions that were approved to be carried over to the next term will be added on top of the enrolled sessions.
07
Make up sessions that were approved to be carried over to the next term will be added on top of the enrolled sessions.
08
Make up sessions have to be completed in the same Term.
08
Make up sessions have to be completed in the same Term.
08
Make up sessions have to be completed in the same Term.
08
Make up sessions have to be completed in the same Term.
09
Make up sessions won’t be available during Holiday Camps.
09
Make up sessions won’t be available during Holiday Camps.
09
Make up sessions won’t be available during Holiday Camps.
09
Make up sessions won’t be available during Holiday Camps.
10
Missed sessions during Holiday Camps cannot be transferred to regular training season.
10
Missed sessions during Holiday Camps cannot be transferred to regular training season.
10
Missed sessions during Holiday Camps cannot be transferred to regular training season.
10
Missed sessions during Holiday Camps cannot be transferred to regular training season.
11
Missed tournaments & league registrations cannot be transferred to the next term and they are non-refundable.
11
Missed tournaments & league registrations cannot be transferred to the next term and they are non-refundable.
11
Missed tournaments & league registrations cannot be transferred to the next term and they are non-refundable.
11
Missed tournaments & league registrations cannot be transferred to the next term and they are non-refundable.
12
Special requests can be discussed with the management on case-by-case basis.
12
Special requests can be discussed with the management on case-by-case basis.
12
Special requests can be discussed with the management on case-by-case basis.
12
Special requests can be discussed with the management on case-by-case basis.
13
Elite keeps the right to cancel sessions. In case the practice session is cancelled due to a factor outside of Elite control (rain, pandemic, war, venue cancellation, and etc.) makeup session will be provided. If the session is canceled for more than one month, a 70% refund will be offered.
13
Elite keeps the right to cancel sessions. In case the practice session is cancelled due to a factor outside of Elite control (rain, pandemic, war, venue cancellation, and etc.) makeup session will be provided. If the session is canceled for more than one month, a 70% refund will be offered.
13
Elite keeps the right to cancel sessions. In case the practice session is cancelled due to a factor outside of Elite control (rain, pandemic, war, venue cancellation, and etc.) makeup session will be provided. If the session is canceled for more than one month, a 70% refund will be offered.
13
Elite keeps the right to cancel sessions. In case the practice session is cancelled due to a factor outside of Elite control (rain, pandemic, war, venue cancellation, and etc.) makeup session will be provided. If the session is canceled for more than one month, a 70% refund will be offered.
14
In the event of personal circumstances that require the discontinuation of training, Elite maintains the right to provide a refund of up to a maximum of 70% ** Following Clause no. 2
14
In the event of personal circumstances that require the discontinuation of training, Elite maintains the right to provide a refund of up to a maximum of 70% ** Following Clause no. 2
14
In the event of personal circumstances that require the discontinuation of training, Elite maintains the right to provide a refund of up to a maximum of 70% ** Following Clause no. 2
14
In the event of personal circumstances that require the discontinuation of training, Elite maintains the right to provide a refund of up to a maximum of 70% ** Following Clause no. 2
15
Make up sessions cannot be applied if there is an outstanding balance against your account
15
Make up sessions cannot be applied if there is an outstanding balance against your account
15
Make up sessions cannot be applied if there is an outstanding balance against your account
15
Make up sessions cannot be applied if there is an outstanding balance against your account
16
If the scheduled makeup session is not attended, no refund or further credit note will be made available (makeup sessions must be completed within the same school term)
16
If the scheduled makeup session is not attended, no refund or further credit note will be made available (makeup sessions must be completed within the same school term)
16
If the scheduled makeup session is not attended, no refund or further credit note will be made available (makeup sessions must be completed within the same school term)
16
If the scheduled makeup session is not attended, no refund or further credit note will be made available (makeup sessions must be completed within the same school term)